Only one voucher code can be used per Meal Plan or Grocery order.
Vouchers can only be used a maximum of once per customer.
Friends or family members at the same address cannot use a voucher code more than once between them.
Voucher codes cannot be combined, broken up, transferred or converted for cash value.
Voucher cannot be used after its expiry date.
Voucher codes that state they can only be used by new customers, cannot be used by customer who have tried the Paleo Robbie service.
Refunds are given as in-store credit immediately in the event a product was damaged or incorrectly delivered. Cash refunds for unused in-store credit are given to Chieftain members for their paid in-store credit upon request. We do not give cash refunds for unused in-store credit to Savage or Warrior members, however we can extend the expiry date upon the customer's request, and credit may also be transferred to another customer for a small admin fee. In-store credit which wasn't paid for but given as a bonus or for a promotion is never cash refundable.